#Kapuma-subscriptions

1 messages · Page 1 of 1 (latest)

magic viper
hasty lintel
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Hello Toby

magic viper
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Hey 😄 we can try! Can you elaborate on your question a bit?

hasty lintel
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I have an error with subscription stripe service

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My stripe account is on USA, but i'm trying to create a subscription between 2 Connect accounts in ES (Spain)

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And i got this error ```
StripeInvalidRequestError: Cannot create a destination charge for connected accounts in ES because funds would be settled on the platform and the connected account is outside the platform's region. You may use the on_behalf_of parameter to have the charge settle in the connected account's country. For more information on on_behalf_of, see https://stripe.com/docs/connect/charges-transfers#on-behalf-of. If using capabilities (e.g. card_payments, transfers), note that they affect settlement as well. For more information on capabilities, see https://stripe.com/docs/connect/account-capabilities. If you still need assistance, please contact us via https://support.stripe.com/contact.

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I've a problem because i can't set on_behalf_of param in Subscription create object

magic viper
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And which API are you calling when you receive this error?

hasty lintel
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Subscription create

magic viper
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Thank you for that, bear with me a moment while I take a closer look

hasty lintel
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Got it

magic viper
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While I'm reviewing this with my colleagues, could you provide some additional clarity:

  • What type of Connect accounts are you using?
  • Can you confirm that you are trying to create these as destination charges?
hasty lintel
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Hmmm let me see

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Connect accounts are customs

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And the second question... i don't know exactly

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I just create a Subscription object

magic viper
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Do you have the request ID of a request that threw the error you provided previously?

magic viper
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Hey @hasty lintel, based on what we're seeing you'll want to write into our support team, explain your business scenario to them, and mention that you are interested in on_behalf_of for subscriptions. They'll determine if we can enable this for your account.

https://support.stripe.com/contact