make-a-wish-no-such-notification | Stripe Developers | Page 1

chilly schooner Sep 27, 2021, 10:06 AM

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The error message basically means that the event was triggered in test mode but you are retrieving / accessing it using live mode key.

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You mention

We thought we had solved the Problem

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what have your team tried to resolve this issue?

keen pewter Sep 27, 2021, 10:08 AM

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tbh i dont know, the person is not in the office today..

What can i do to solve this?

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We are using it on our website through wordpress - give wp donation plugin

chilly schooner Sep 27, 2021, 10:09 AM

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You will just need to make sure your WP donation plugin is updated to use the right key
sk_live_xxx and pk_live_xxxx

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another thing is to understand where the event came from. are you sending your test mode keys to your production endpoint?

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i mean production webhook endpoint.

keen pewter Sep 27, 2021, 10:10 AM

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there are 2 Test keys in the donation plugin + the live and publish key

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Do i have to delete the test keys in the plugin settings?

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yes i think so

chilly schooner Sep 27, 2021, 10:11 AM

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It really depends on the plugin settings. For your production mode, you will definitely need the live keys.

keen pewter Sep 27, 2021, 10:12 AM

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Both are actually in it, the test and live keys

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i think we dont need the test keys?

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we just checked, the plugin requires both, test and live keys

chilly schooner Sep 27, 2021, 10:14 AM

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Can you check your webhook settings on dashboard

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https://dashboard.stripe.com/test/webhooks

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https://dashboard.stripe.com/webhooks

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and see if your production webhook URL is registered as a test mode webhook in https://dashboard.stripe.com/test/webhooks

keen pewter Sep 27, 2021, 10:19 AM

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ok ill check

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just a sek

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nope its live

chilly schooner Sep 27, 2021, 10:32 AM

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can you share the event ID evt_xxxx; I can check if I can find anything obvious

keen pewter Sep 27, 2021, 10:34 AM

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req_sQl2PHZGKNKCa1

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🙂

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req_kFDj1Uo08B2s0t

chilly schooner Sep 27, 2021, 10:36 AM

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o i see

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For this request req_sQl2PHZGKNKCa1, it is an event ID evt_00000000000000 which was a dummy invalid event Stripe sent when you click send testing webhook from your dashboard. this is merely for testing connectivity, it is not a real event

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it will always fail

keen pewter Sep 27, 2021, 10:38 AM

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ok ok! thanks, and this one?

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req_kFDj1Uo08B2s0t

chilly schooner Sep 27, 2021, 10:41 AM

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it looks like your production webhook https://makeawish.de?give-listener=stripe is registered in your test mode and listening to test events too. you can check that it actually appears on your dashboard https://dashboard.stripe.com/test/webhooks

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You have two ways to resolve this

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Remove that live product URL from test mode and create another url for your test mode only which uses test mode keys

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Another option is not creating two separate URLs for live/test mode, but instead, in your code logic, you check if the event is a live or test mode event by looking at the event object itself https://stripe.com/docs/api/events/object#event_object-livemode

Stripe API reference – The event object

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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using the correct key based on that

keen pewter Sep 27, 2021, 10:45 AM

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But there is no Testmode on this webhook

chilly schooner Sep 27, 2021, 10:56 AM

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what do you mean?

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The webhook URL https://makeawish.de/?give-listener=stripe (production) is registered in https://dashboard.stripe.com/test/webhooks which means you are telling Stripe to send the test mode events to your production webhook handler

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if you are not interested in receiving the test mode event

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you should just remove https://makeawish.de/?give-listener=stripe from your dashboard https://dashboard.stripe.com/test/webhooks

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so that you will stop receiving test mode events

#make-a-wish-no-such-notification