jry_j-paymentintent-canceled | Stripe Developers | Page 1

mighty lotus Sep 24, 2021, 9:06 PM

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@delicate kiln we don't cancel PaymentIntents automatically for you.
Are you sure you're not doing something else like maybe a subscription? Can I ask you to provide more specific/actionable information about what you are doing and what yousee?

delicate kiln Sep 24, 2021, 9:11 PM

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Hi Koopajah, so basically we create a paymentIntent and the order document when the customer begins checkout, depending on the method they selected, it will lead them to either the PaymentSheet or Alipay.

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Here, the mindset was we want to make sure that should the customer escape the payment process off the client, we can leverage the webhook to cleanup the order document when the paymentIntent status updates when it lapses

mighty lotus Sep 24, 2021, 9:13 PM

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yeah we never expire a PaymentIntent automatically

delicate kiln Sep 24, 2021, 9:15 PM

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will it give any response at all or just hold in the incomplete status forever?

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yes it will send a payment_intent.canceled event when the authorization falls off after 7 days of not being captured and no way to test this except just waiting

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This was told to me earlier, maybe I misinterpreted and it only works if it's in an require_capture state?

mighty lotus Sep 24, 2021, 9:19 PM

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correct

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that only happens for a PaymentIntent that was confirmed successfully with a card but with deferred/delayed capture

delicate kiln Sep 24, 2021, 9:20 PM

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I see

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and no auto updates if the intent is in an requires_payment_method or requires_action status?

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Is there anything that I can do to handle the checkout abandonment?

#jry_j-paymentintent-canceled