#ron-support

1 messages · Page 1 of 1 (latest)

agile ferry
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hello, there should be options to email (or chat) with Support at https://support.stripe.com/contact , do you not see those there?

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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@mystic gulch pls lets talk here

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not in the main channel

mystic gulch
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ok i'm here

agile ferry
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try my most recent link that will get you to email support

this channel cannot help with account support, we don't have that access

this is a developer community channel to discuss programming questions

mystic gulch
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went I click email it's not being sent

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my email login is incorrect I need to have it updated on my account so i can get payments

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did i lose you

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since stripe doesn't have my correct email it's not allowing email to send

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hello

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Currently Stripe account has DRSSERVES@YAHOO.COM; THIS IS INCORRECT MY EMAIL ADDRESS IS DRSSERVES@GMAIL.COM; PLEASE CONTACT ME ASAP 626-674-2746; A CUSTOMER HAS MADE A PAYMENT AND IT HASN'T WENT IN TO MY ACCOUNT

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sorry i just copied and pasted

agile ferry
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did you talk to Support yet or no?

mystic gulch
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no

agile ferry
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why not?

mystic gulch
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they haven't reached out

agile ferry
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like I explained earlier, I'm trying to help you

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oh but you emailed them?

mystic gulch
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i appreciate it

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the email is not going through

agile ferry
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what is it saying? can you provide details? is there an error? anything?

mystic gulch
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something went wrong

agile ferry
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can you send a (redacted) screenshot of the error?

mystic gulch
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were sorry and unexpected error occured when we tied to submit your email