#oren

1 messages · Page 1 of 1 (latest)

fossil radish
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Hello, how can we help?

dark tulip
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and the purchase page there goes to stripe so i wonder if you could help me

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to cancel that purchase

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all i want is just to cancel the subscripiton to this and idk how i dont have 27$ to pay every month 😦

fossil radish
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YoutubeCash might be using Stripe under the hood, but you would want to contact them for cancelling. We generally can't do it directly.

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But you also can try reaching out to our Support team if you can't contact with YoutubeCash

wise grailBOT
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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

dark tulip
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they can help me cancel the subscription?

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these guys wont answer and idk how to contact them :/

fossil radish
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What did you use for it? Credit Card? You can always call you bank to revoke it

dark tulip
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yeah credit card

fossil radish
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I would recommend in this order:

  1. Contact YoutubeCash
  2. Contact your bank own that Credit Card
  3. Contact Stripe Support above
dark tulip
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i did 3.

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i contact them now

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i cant contact youtubecash btw