krm-amount | Stripe Developers | Page 1

covert turret Sep 24, 2021, 12:45 AM

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@steel reef you control the amount charged in your code so usually someone charged the wrong amount is due to your code sending the wrong amount
You can look at the request log associated with the charge creation directly in the Dashboard to see the parameters you sent

steel reef Sep 24, 2021, 12:48 AM

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@covert turret I understand. But From what I am seeing the request is correct. So I am not sure where else I can look.

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I am looking at this event id in dashboard evt_0Jcyl2tC5CmKO3Cdr7hMeZyE

covert turret Sep 24, 2021, 12:50 AM

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that's just a subscription update though

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as far as I can tell you changed the customer subscription's Price, moved to a yearly price and disabled proration so it immediately charged the customer for the yearly price

steel reef Sep 24, 2021, 12:53 AM

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I think I know what happened. We changed plans recently and this customer signed up to an old plan and when the trial ended he was still on the old plan.

covert turret Sep 24, 2021, 12:58 AM

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ah yeah that's possible

steel reef Sep 24, 2021, 1:00 AM

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Thank you. I'll check more on our end if I need more help I'll come back here. Thanks!

#krm-amount