windlepoons | Stripe Developers | Page 1

icy moon Sep 23, 2021, 9:45 PM

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Hello! What's your use case for the rate limit increase?

hollow tangle Sep 23, 2021, 9:46 PM

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We've identified the bugs in our look-ups that are doing extraneous Stripe API calls, and its not feasible to hot-fix a production system this quickly. A temporary increase would help until our next production release.

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This mainly occurred suddenly during a rush of Stripe webhooks which triggered the faulty code that was doing lookups it shouldn't have.

icy moon Sep 23, 2021, 9:47 PM

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You can write in to Stripe Support to request a live mode rate limit increase: https://support.stripe.com/contact/email

hollow tangle Sep 23, 2021, 9:47 PM

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Thanks!

#windlepoons