#naaz-disputes

1 messages ยท Page 1 of 1 (latest)

random plank
#

hello! I'm stepping away but @fast sable is catching up

fast sable
#

๐Ÿ‘‹ Do you have the object ID of the transaction you created with the test card used for testing disputes?

chrome spade
#

๐Ÿ‘‹ I have the gateway transaction ID: ch_2JcsuXiGafu8np3Q0Cd1AaTg

fast sable
chrome spade
#

No not in particular. I have actually tried using each card shown there

fast sable
#

Gotcha - so if you're trying to generate actual dispute objects I wouldn't recommend the 4000000000005423 since it's only doing an early fraud warning, not an actual dispute

#

Do you have the charge ID of one you creaetd with a differentt est card?

chrome spade
#

I have the gateway transaction id (ch_2JcZwhiGafu8np3Q0JzpWeRh) for a transaction that used the 2685 card.

#

I believe the object ID of the capture request was C6CMZUQbJEPiWnPy94zThLvDd74

#

What does a charge ID look like? I am not sure if my system is storing that value / what we store that value as

fast sable
#

ch_2JcZwhiGafu8np3Q0JzpWeRh is the charge ID ๐Ÿ™‚

#

Give me a bit longer to look into this... I would have expected that charge to end up with a dispute.

chrome spade
#

Ok! I am glad that it looks like I didn't mess something up.... at least for now

#

I am going to step away from my computer so my response might be delayed when you get back to me. Thanks again for the help!

fast sable
#

AH! I think I figure it out - the charges you're making haven't been captured yet (you pass in capture: false). When you do capture them, that's when the dispute should be created

chrome spade
#

Ohhh that's odd. I should be capturing them. Welp I will look into that! Thanks! ๐Ÿ™‚

fast sable
#

If you're still having trouble even after capturing them let me know!