#suraj-stirpe-fee

1 messages · Page 1 of 1 (latest)

half surge
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i customer is charged $100, stripe get fee or not ..?
yes
and if yes then can customer get refund that stripe fee
The customer will get a full refund, but you as a merchant account is still responsible for the fee

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meaning if your customer request a refund, your account will be at loss by losing the Stripe fees

mild kernel
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it mean in any case customer get charged , stripe get some x amount as fee, i will not refunded, if need to refund the full amount then platform needs to pay that fee to cover that amount , right ?

half surge
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right

mild kernel
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there is any way to tell to stripe, this is temporary money hold and will be refunded to customer after sometime and stripe get no fee for that, something like that..?

half surge
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Depends on your fee structure .e.g. if you fee strcuture is x%+y cents, this will be free

mild kernel
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ok i will look later

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thanks for everything

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🙂