jcu1012-elements | Stripe Developers | Page 1

zealous pewter Sep 22, 2021, 2:42 AM

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heya @hallow trench! give me a while to look into this and get back to you

hallow trench Sep 22, 2021, 2:43 AM

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Thank you Alex. I'm thinking that we can just disable zip checks from the Dashboard. But is there any other way aside from this?

zealous pewter Sep 22, 2021, 2:52 AM

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i don't think there's any way around this. We automatically determine the billing address based on the card number.

I'm not really a fan of disabling zip checks from the Dashboard since the entire idea of zip checks is for fraud prevention. But if you're doing it temporarily so that the user can make payment, it would be an easy and quick fix. Otherwise, perhaps the customer could use a different card instead?

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if you're using Radar For Fraud Teams, there would be other options, but since that's a paid feature, i don't think it's worth paying for to allow one customer to pay

hallow trench Sep 22, 2021, 3:14 AM

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Thank you Alex. Appreciate your help on this. 😊

#jcu1012-elements