#XinJin

1 messages · Page 1 of 1 (latest)

fallow canyon
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Hello! Can you provide more details? Are you seeing an error?

thorny arch
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So I want to know what the difference is between

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capturing and

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direct payment.

fallow canyon
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Not sure what you're asking about. Can you provide more information? A link to what you're reading?

thorny arch
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I mean

fallow canyon
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Are you asking about placing a hold on funds and then capturing it later?

thorny arch
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Yep.

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Once

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placing ahold on funds,

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Can I get hundred percents confirmation of capturing successful?

fallow canyon
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Yep, we have a guide for this here: https://stripe.com/docs/payments/capture-later

That mentions:

When a payment is authorized, the bank guarantees the amount and holds it on the customer’s card for up to seven days, or two days for in-person payments using Terminal.

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Is that the information you're looking for?

thorny arch
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I think so. But I want to confirm about the success confirmation.

fallow canyon
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Are you using Payment Intents?

thorny arch
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Yep.

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So, the problem is that we provide our service in the autherization step.

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And once the service is completed,

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we will capture the payment.

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But in this case, capturing must not be failed.

fallow canyon
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If a Payment Intent's status is requires_capture that indicates the hold on the funds succeeded but the funds have not been captured yet.

thorny arch
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If we don't capture,

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the customer will keep his whole money, right?

fallow canyon
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Yeah, if you don't capture the funds will be released back to the customer after the 7/2 days elapses (depending on if Terminal is used or not).

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If you want to release the funds back to the customer immediately you can cancel the Payment Intent.

thorny arch
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Ok.

fallow canyon
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Well, I shouldn't say immediately, as releasing back will take some time on the card issuer's end.

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But it will happen sooner that way vs. waiting for the hold to expire.