Cocochief-subscriptions | Stripe Developers | Page 1

orchid island Sep 21, 2021, 5:15 PM

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Is this a confirmation email from Stripe, or one that you build/send yourself?

undone robin Sep 21, 2021, 5:17 PM

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We are currently planning to send the confirmation email ourselves. Didn't realize we can send it via Stripe?

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Does it matter?

orchid island Sep 21, 2021, 5:18 PM

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If you're sending the confirmation email yourselves you could set your own "orderID" in the metadata of the Subscription, and then pull that whenever you want to display it to the user.

undone robin Sep 21, 2021, 5:20 PM

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We are planning to use Stripe's customer portal as well. Could that be switched to this new orderID that we define?

orchid island Sep 21, 2021, 5:21 PM

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No, unfortunately that one wouldn't be something that you can control

undone robin Sep 21, 2021, 5:21 PM

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Similarly can we use this to look up orders for our own staff when using the stripe dashboard?

orchid island Sep 21, 2021, 5:23 PM

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Yes, the dashboard is able to search metadata so it should work!

undone robin Sep 21, 2021, 5:59 PM

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One other question - can Stripe send out a confirmation email every time the subscription is renewed? If so, where do I configure that? Thx!

ebon igloo Sep 21, 2021, 6:00 PM

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Yep! There are various email settings for Subscriptions here: https://dashboard.stripe.com/settings/billing/automatic

#Cocochief-subscriptions