ivan_chh-account-disappear | Stripe Developers | Page 1

spark pier Sep 21, 2021, 3:39 PM

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Hello, do you have an account id that this happened for?

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How can you tell it is created and where does it not appear?

minor moss Sep 21, 2021, 3:41 PM

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I am testing myself. Once I finish the registration with the express method. I go to the stripe dashboard of my account and check if the account appears in the connect section

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With this you will be able to see any information about the account? It is autogenerated by the connector you have in stripe with mirakl

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https://connect.stripe.com/express/oauth/authorize?email=ichirmici%40venca.es&country=ESP&business_name=ichirmici&business_type=company&first_name=Chirmici&last_name=Ivan&state=1bc2c269260e2f7873134dfad86204f0&client_id=ca_K8n1mYRTnzDTMsarsTlM8Oc9HFuvZBwp&redirect_uri=https%3A%2F%2Fhttps%3A%2F%2Fdev-stripe.venca.es%2Fapi%2Fpublic%2Fonboarding%2Fcreate_mapping

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And this is the generated link

spark pier Sep 21, 2021, 3:50 PM

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I don't recognize that as stripe generated ids, do you have any ids in the form of acct_123?

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I can also check out your platform account ID if you only have that

minor moss Sep 21, 2021, 3:53 PM

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Yes, I only have this .. I have no way to get the id in format acct_123

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What would be the format of platform account ID?

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ca_XXX

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?

spark pier Sep 21, 2021, 3:55 PM

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it would also be acct_123

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You can get it with this call https://stripe.com/docs/api/accounts/retrieve

minor moss Sep 21, 2021, 3:55 PM

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acct_1JUCLKIsTYB7Xnsp

spark pier Sep 21, 2021, 3:55 PM

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If you don't pass in an account ID it will give you the account object for your own account

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Thanks!

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Looking in to this

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So how are you reaching to the connect process finishing?

minor moss Sep 21, 2021, 3:57 PM

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Once I finish filling in all the data, it redirects me to the url that it has as a parameter in the previous link, "redirect_uri = ..."

sudden nexus Sep 21, 2021, 4:00 PM

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@minor moss jumping in to help here! The flow you're using is a bit old and quite discouraged as it's a lot harder to integrate

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We recommend that you do not use the OAuth flow (the thing with /express/oauth/authorize) since it requires more steps and is harder. Instead, we recommend that your code creates the Stripe account first via the API, once that's done the account is already connected to your platform, you already know its id and you can't miss that. Then you send your user through Connect Onboarding so that provide all relevant information we need from them
It's all documented here: https://stripe.com/docs/connect/express-accounts

minor moss Sep 21, 2021, 4:04 PM

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hi! @sudden nexus The problem this is that I am using the stripe connector with mirakl. And this link is autogenerated by the connector for sellers. I cannot intervene at any time.

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And I have installed the latest version that you have in github of the connector to avoid problems, I have used the docker as you recommend.

sudden nexus Sep 21, 2021, 4:11 PM

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Ah gotcha, yeah in that case there's not much you can do. But I assume you are not writing any code in that case and the plugin does everything for you? If so, we can't really help here as we focus on developers who need help with their code and here it looks like a problem with the connector

minor moss Sep 21, 2021, 4:12 PM

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So where can I ask how to solve this problem?

sudden nexus Sep 21, 2021, 4:14 PM

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Our support team instead https://support.stripe.com/contact/email

minor moss Sep 21, 2021, 4:14 PM

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😢

#ivan_chh-account-disappear