rittany-woocommerce | Stripe Developers | Page 1

unkempt hollow Sep 20, 2021, 6:36 PM

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That would be something you'd have to contact WooCommerce support for more help.

karmic flume Sep 20, 2021, 6:37 PM

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Ok thank you! I've submitted a ticket so will wait and see! Thanks!

unkempt hollow Sep 20, 2021, 6:38 PM

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👍 Yeah, sorry I can't be more helpful - we typically don't help with plugins here, and also aren't able to provide account specific support (that's something you'd go to https://support.stripe.com/contact for)

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karmic flume Sep 20, 2021, 6:41 PM

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One other quick question. I did a live purchase and everything went through but I could not capture and process the order it stated "no gateway found" the order went through to my bank account but I can't process it for shipping. could that be due to the SSN no being verified?

unkempt hollow Sep 20, 2021, 6:42 PM

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The "no gateway found" error would be something coming from WooCommerce, so I'm not exactly sure what that means in terms of what's happening with Stripe. Again, that's something you'd have to clarify with them

#rittany-woocommerce