dev-acharya-apple-pay | Stripe Developers | Page 1

vagrant plank Sep 17, 2021, 6:22 PM

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@tepid sage hello! can you provide some more details? Is this in an iOS app or on the web? If the latter is there any errors in the JS console?

tepid sage Sep 17, 2021, 6:22 PM

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it's a webapp

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there are no JS errors in console

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https://cdn.discordapp.com/attachments/780494991243870229/888285693497982996/RPReplay_Final1631854196.MP4

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Screen recording of the issue^^

vagrant plank Sep 17, 2021, 6:26 PM

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Can you share a URL where I can repro easily and your exact code?

tepid sage Sep 17, 2021, 6:28 PM

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https://ordernewark.com/menu?restId=60c2ae4589cc6755b781b489

This is a live restaurant so if you are unsure what will trigger a payment, just share screenshot and I will be able to tell you

vagrant plank Sep 17, 2021, 6:37 PM

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looking

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@tepid sage do you have another way to reproduce? Your flow requires signing up with google or apple and that would leak all my personal information so I wouldn't do this

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Can you share your exact code too?

tepid sage Sep 17, 2021, 6:40 PM

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unfortunately there isn't any way around the signin as it's crucial to the flow of the application

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what I can do is ensure you with screenshots

vagrant plank Sep 17, 2021, 6:40 PM

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There has to be a way for you to reproduce this in Test mode without all those steps

tepid sage Sep 17, 2021, 6:40 PM

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that your whatever profile that would be made has been wiped from our systems

vagrant plank Sep 17, 2021, 6:40 PM

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at the end of the day Apple Pay is just PaymentRequest and doesn't need "sign in with xxx" and such

tepid sage Sep 17, 2021, 6:42 PM

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that paymentRequest is attached to a paymentIntent and we need to keep track of these paymentIntent for the user themselves

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Even in test mode we have signin setup

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to ensure consistency of the flow

vagrant plank Sep 17, 2021, 6:44 PM

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Sure, but you should be able to strip all of this apart and only do a hardcoded PaymentIntent and initialize PaymentRequest

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I'm sorry, I want to help, but the only way I can is for you to do some leg work first

tepid sage Sep 17, 2021, 6:46 PM

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ok let me see what I can do from my end

vagrant plank Sep 17, 2021, 6:46 PM

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In parallel does: https://stripe.com/docs/stripe-js/elements/payment-request-button work for you?

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there's a button there and it's Apple Pay

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just to make sure it's not an issue on your device

tepid sage Sep 17, 2021, 6:47 PM

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yes the apple pay button was working for some time, the issue just started happening approximately a month back

vagrant plank Sep 17, 2021, 6:49 PM

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sure but does the button work on that docs page I shared for you

tepid sage Sep 17, 2021, 6:52 PM

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I mean the button displays

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but i cannot interact with it since im on a windows machine

vagrant plank Sep 17, 2021, 6:54 PM

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ah so you cna't reproduce this yourself at all as a dev?

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where does the video you shared come from?

tepid sage Sep 17, 2021, 6:56 PM

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from one of our other devs, they work on the frontend of the application and have all iOS products

vagrant plank Sep 17, 2021, 7:00 PM

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Can they confirm what happens for them on that docs page I shared?

tepid sage Sep 17, 2021, 7:00 PM

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let me get their confirmation for u

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Yes, they are able to see the buttons when it load page on their mac and iphones

vagrant plank Sep 17, 2021, 7:02 PM

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okay so it has to be something about your integration in that case. Could they join this channel and help us reproduce with simpler steps than your live site?

tepid sage Sep 17, 2021, 7:03 PM

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in fact 'mayaankvad' is the person

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the one who posted the same question as my self

vagrant plank Sep 17, 2021, 7:03 PM

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ah lol okay

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let's all talk here to synchronize, way easier. cc @keen saddle

keen saddle Sep 17, 2021, 7:04 PM

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Thank you

vagrant plank Sep 17, 2021, 7:04 PM

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Overall, we need more details to help you since we can't reproduce on your live website without leaking personal info

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we need details about your JS console, what you see in the Network tab on the browser in safari developer tools, etc.

keen saddle Sep 17, 2021, 7:05 PM

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We see nothing in the network tab and console. The sheet simply closes

vagrant plank Sep 17, 2021, 7:07 PM

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are you using private browsing mode?

keen saddle Sep 17, 2021, 7:07 PM

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No

vagrant plank Sep 17, 2021, 7:07 PM

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Can you share your account id or any id relevant to your integration just for us to see if we find anything in our logs?

keen saddle Sep 17, 2021, 7:09 PM

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acct_1Ffx1iJVlOOjAo0S

vagrant plank Sep 17, 2021, 7:13 PM

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thank you

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one colleague looked at your page and it works fine for them at least so it's not completely broken

keen saddle Sep 17, 2021, 7:26 PM

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They were able to see the sheet stay up?

vagrant plank Sep 17, 2021, 7:29 PM

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yes

wary maple Sep 17, 2021, 7:54 PM

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hello, catching up here

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@keen saddle @tepid sage correct me if I'm wrong, the video you linked above is using a different url from the one you shared, no?

i.e. the video has dinein.glyde.app right? like a testing or staging page that you're trying this on

You sent us ordernewark.com which is a different domain

tepid sage Sep 17, 2021, 7:57 PM

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That would be right...apologizes, I didn't catch that one sooner

wary maple Sep 17, 2021, 7:57 PM

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I did try on ordernewark.com and Apple Pay works as expected there, the payment sheet stays up, doesn't dismiss (albeit I didn't pay)

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so your integration is good on ordernewark.com

tepid sage Sep 17, 2021, 7:57 PM

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we were having issues for almost all the products hence why I had sent over the link I did

wary maple Sep 17, 2021, 7:58 PM

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but it won't work on dinein.glyde.app since that is not a registered domain on your Stripe account

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does that help unblock you?

tepid sage Sep 17, 2021, 7:59 PM

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ok, yea that makes sense, let me add dinein.glyde.app to stripe as registered domain

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and update the .well-known route as well

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hopefully that should solve the issue on hand

wary maple Sep 17, 2021, 8:00 PM

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if you're adding it, add it using your livemode API key

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or just add it from the Stripe Dashboard, that adds it in live mode too

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and yeah pls test then, if it is running the same code as ordernewark.com then it should work just fine, cause that page works fine for ApplePay and PaymentRequest Button

#dev-acharya-apple-pay