#Talon
hollow ocean
Hello! You can adjust the payout schedule: https://stripe.com/docs/connect/manage-payout-schedule
pallid marlin
so I can put "delay days" to 0?
hollow ocean
Generally no. You can pass in minimum to set it to the lowest available number based on the connected account's country.
The payout speeds are listed here: https://stripe.com/docs/payouts#standard-payout-timing
pallid marlin
so the payout speed is delay time?
hollow ocean
It's the amount of time it takes for funds to be available to payout, yeah.
pallid marlin
so if they delay time is 7 days and payout interval is set to daily.
Then it will take ( 7 + normal transaction time)
and normal transactions take about 2-3 business days.
That means the merchant will receive the payment after 9-10 days from the day the transaction was made?
hollow ocean
In the situation you describe, yes.
pallid marlin
there was a page where "delay time" for each country was written. I can't find it anymore
hollow ocean
Which delay time are you talking about exactly?
Was it for a specific type of payment method?
hollow ocean
Yeah, that's what we've been talking about above, right?
pallid marlin
okay they changed the docs a bit. sometime ago the wordings were different.
payout speed = delay time = time it takes for the funds to be available
1 more question. Why can't i change the payout schedule settings from the dashboard anymore? In old version we were able to change it from dashboard. that it from daily to weekly
hollow ocean
I don't think we removed that, but let me check...
Yeah, it's still available in the Dashboard. Go to a connected account, click on the ••• button on the right, choose Edit payout schedule and you can change it there.
hollow ocean
Wrong ••• button. 🙂
You want the one below that one.
The one next to the Send funds button.
hollow ocean
Ah, sorry the new design isn't working well for you. All the same functionality should still be there, some of it just moved a bit.
If there's something else that worked before but you can't find now I'd be happy to help you locate it. 🙂
pallid marlin
for now it's fine. thank you 🙂
I think you guys need to bring back the old doc. Because the delay time described here are after someone is eligible.
https://stripe.com/docs/payouts
The default delay time is not visible on website anymore
There was a page in past which shows default delay time for each country such as US = 7 days
hollow ocean
Are you talking about the initial delay time when the account is first created?
pallid marlin
No I am talking about normal delay time for each transaction. I mean the time it takes for the funds to be available in the dashboard after which the payout can be made
hollow ocean
That varies depending on the payment method used. Which payment method/scenario are you wondering about?
pallid marlin
These delay times represent countries according the old docs i think.
7 days was for specific countries and high risk countries have more
hollow ocean
The minimum value shown there corresponds to the days listed here, correct? https://stripe.com/docs/payouts#standard-payout-timing
pallid marlin
so all these payout speeds = delay time
but these payout speeds are only when you are eligible for accelerated payouts
The old docs/list was displaying the delay times when you are not eligible. Which we are not yet.
hollow ocean
Right, it's 7 days otherwise in Europe and Canada as explained in the section right above that here: https://stripe.com/docs/payouts#accelerated-payout-speeds-in-europe-and-canada
You will remain at the starting 7 calendar day payout speed until you meet the eligibility criteria.
Is that the info you're looking for?
pallid marlin
okay i got it. So Australia is 2 days delay with eligibility and 7 days without?
sorry if i am confusing 😆
hollow ocean
I believe so, but honestly I'm not 100% sure as you've talked about a lot of different delays and timings. 😅 Have you reached out to support about this? They're better at payout timing questions than we are here: https://support.stripe.com/contact/email