maverick-payments | Stripe Developers | Page 1

dreamy sonnet Sep 16, 2021, 3:47 PM

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hello, what do you mean "validate"?

Like in the API terms, what is happening? Charges are being declined? Payments cannot be authenticated?

Do you have example Charge or PaymentIntent IDs that I can look into?

dawn basalt Sep 16, 2021, 3:49 PM

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pm_1JZtf5Hq4uo1p6sttShDdIoP => pi_3JZtf4Hq4uo1p6st0pnfX0Dw

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3DS failure

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"code": "payment_intent_authentication_failure"

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"cvc_check": "unchecked"

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List:
pm_1JU5X2Hq4uo1p6stqMTdo9RY
pm_1JTkCLHq4uo1p6stHxXUFVBU
pm_1JTk6pHq4uo1p6stFTY1L7dd
pm_1JRIetHq4uo1p6stZiQ68suZ

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Same code error

dreamy sonnet Sep 16, 2021, 3:56 PM

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do you have a PaymentIntent ID for each of those? you shared PaymentMethod IDs

dawn basalt Sep 16, 2021, 3:58 PM

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pm_1JWHYTHq4uo1p6stM9VW9X7m => pi_3JWHYSHq4uo1p6st00XdZbWH

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pm_1JZtf5Hq4uo1p6sttShDdIoP => pi_3JZtf4Hq4uo1p6st0pnfX0Dw

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pm_1JWHIVHq4uo1p6stZf99ESn6 => pi_3JWHIUHq4uo1p6st0i6nDxb9

dreamy sonnet Sep 16, 2021, 3:59 PM

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thanks, looking

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also just checking, you built this integration (as the developer?)

dawn basalt Sep 16, 2021, 4:00 PM

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Myself

dreamy sonnet Sep 16, 2021, 4:01 PM

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hmm so e.g. https://dashboard.stripe.com/payments/pi_3JWHYSHq4uo1p6st00XdZbWH
the PaymentIntent had the authentication modal pop up for the customer, they failed authentication or canceled the modal, so the PaymentIntent went back to requires_payment_method

so this would be entirely expected, I didn't see any attempt to create the Charge and that decline, but rather authentication declined

dawn basalt Sep 16, 2021, 4:02 PM

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German customer try to validate their 3DS and nothing happen on your side

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I mean, it only fail with german banks.

willow isle Sep 16, 2021, 4:07 PM

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Nothing happens? do you mean without that terrifying verification popup?

dawn basalt Sep 16, 2021, 4:09 PM

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they get the popup, get the code from the bank, fill it and BOOM - rejected

dreamy sonnet Sep 16, 2021, 4:09 PM

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there should be a verification modal as I do see the authentication url in the response. I don't really know enough but it just might be that a particular Germany bank is down or just rejecting authentication

dawn basalt Sep 16, 2021, 4:11 PM

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rejected from YOUR checking 👀 But 3DS working pretty well with french banks

dreamy sonnet Sep 16, 2021, 4:12 PM

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the issuing bank would be rejecting authentication, not Stripe

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the issuing bank is the one that is requiring authenticaiton in the first place

dawn basalt Sep 16, 2021, 4:14 PM

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Okokok, let say german banks are dumb ! Any payment alternative on your side for these german customers.

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?

dreamy sonnet Sep 16, 2021, 4:17 PM

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customers would have to talk to their banks for why they are rejecting the authentication, maybe they are down or they're just rejecting the authentication, or some other downstream issue with them

the other thing you can do is ask them for cards from a different bank.

all I can see on my end is that the authentication failed but I don't have more insight beyond that

dawn basalt Sep 16, 2021, 4:20 PM

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We never seen a german bank accept any authentication on our dashboard. Have you any list of successfull german banks name with a successful transaction ?

We gonna investigate on that thanks.

#maverick-payments