#cpontes-glofox-sca-exemptions

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tranquil halo
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Hi there! welcome ๐Ÿ™‚

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Going to read and digest this

gaunt nimbus
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Thanks! Take your time

tranquil halo
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Ok, so what you're asking is not possible -- when you use off session you will never get a requires_action status

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This is by design, because you're indicating your customer/cardholder is not available for handling that action

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If the issuer decided they wanted 3ds for that payment, it would be a decline with code authentication_required

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in that case you know to contact your customer, get them on session, and try again with an on session payment

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you can use the same payment method and re-confirm the payment intent client-side using eg confirmCardPayment

gaunt nimbus
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awesome, thanks for clarifying @tranquil halo

Does that mean that even with the failure, we could use the client secret from the response and reach out to the customer on an email with a link to a page that uses Stripe.js and the client secret to confirm the payment?

So basically saying:

  • If status is requires_payment_method
  • Trigger a confirmation email to bring the customer OnSession and trigger Stripe.js with the same clientSecret from the response

Is this correct?

tranquil halo
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correct, you can do that ๐Ÿ™‚