#aaparth-ask

1 messages · Page 1 of 1 (latest)

runic egret
#

1/ no it is not possible through stripe api, you will just get a decline during the charge
2/ you can follow this doc on dealing with recurring payment failure. https://stripe.com/docs/billing/subscriptions/overview#recurring-charges

However, since you are updating subscription, I assume you update it as instructed by the customer? Assume your customer is online, you can build an UI for them to provide another paymentmethod which you can use to pay for the failed invoice again

Learn how subscriptions work within Stripe.

simple bone
#

@runic egret lets say he or she now does not wants to pay for the new subscription then how can we allow them to use the previous one

runic egret
#

you mark your update as incomplete until the payment is successful

#

if the payment failed, update will not happen and user will stay in the current plan

simple bone
#

okay