#zhvv117-country

1 messages ยท Page 1 of 1 (latest)

steel raptor
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Have you tried this flow without passing in capabilities when you create the account?

lofty halo
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No, I haven't

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I'll try it, ok

steel raptor
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Let me know how it goes! I believe the issue is that when you request capabilities we lock you into an account (and if one isn't passed in we default to the platform's country)

lofty halo
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Now I can select other country here

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But on the next page I see USA ๐Ÿ˜ฆ

steel raptor
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Interesting... give me a minute to take a look

lofty halo
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If you need account id: acct_1JZkoQRHpcE9zb9c

steel raptor
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Do me a quick favor - can you try generating a new account link and see if that still asks for a US address?

lofty halo
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Yes, same problem. New account id: acct_1JZkxIRJSesLtURl

steel raptor
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Sorry let me clarify - not with a new account ID, create a new account link but for an account that you've already selected a different country for

lofty halo
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ok, the same problem too

steel raptor
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Very strange - can you create one more account link and not visit it so that I can try visiting it and verifying the behavior?

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I'll be able to pull the link from my end, so al you have to do is make the request

steel raptor
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Please don't paste it here - that invalidates the link. Let's try it one more time with you just making the request ๐Ÿ‘ (no need to send anything to me at all)

lofty halo
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ok, I generated next link

steel raptor
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Shoot - I didn't think this through... it's not working because it's asking me to log in. So sorry about all this back and forth

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We're going to try this one last time with the following steps:

  • You create a new account
  • Create an account link for the new account
  • Don't send me any link, just let me know that it's been created
lofty halo
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Ok, I did that. New account id: acct_1JZl8QRA6XPNYmfB

steel raptor
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Thank you! I can confirm I can see the same behavior on my end. Let me dig in a bit more to see what the issue is - it may be a bug on our end

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Sorry, one more question - if you create the account and set country: GB do you still see the same issue?

lofty halo
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But if I choose USA in the first form , it still be UK here

steel raptor
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Okay so I've narrowed down where they issue is by doing some testing with my own account - it looks like it only happens when you create an account and pass in individual[first_name] and individual[last_name]. Give me a bit more time to verify whether this is expected or not

steel raptor
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This is a bug on our end - we're currently investigating the issue, but it may takes us some time. Let me know if you need to hop off/leave at any point!

lofty halo
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Ok. Maybe it'll be faster to implement a country selector on the our side now.