#zhvv117-country
1 messages ยท Page 1 of 1 (latest)
Have you tried this flow without passing in capabilities when you create the account?
Let me know how it goes! I believe the issue is that when you request capabilities we lock you into an account (and if one isn't passed in we default to the platform's country)
Interesting... give me a minute to take a look
If you need account id: acct_1JZkoQRHpcE9zb9c
Do me a quick favor - can you try generating a new account link and see if that still asks for a US address?
Yes, same problem. New account id: acct_1JZkxIRJSesLtURl
Sorry let me clarify - not with a new account ID, create a new account link but for an account that you've already selected a different country for
ok, the same problem too
Very strange - can you create one more account link and not visit it so that I can try visiting it and verifying the behavior?
I'll be able to pull the link from my end, so al you have to do is make the request
Please don't paste it here - that invalidates the link. Let's try it one more time with you just making the request ๐ (no need to send anything to me at all)
ok, I generated next link
Shoot - I didn't think this through... it's not working because it's asking me to log in. So sorry about all this back and forth
We're going to try this one last time with the following steps:
- You create a new account
- Create an account link for the new account
- Don't send me any link, just let me know that it's been created
Ok, I did that. New account id: acct_1JZl8QRA6XPNYmfB
Thank you! I can confirm I can see the same behavior on my end. Let me dig in a bit more to see what the issue is - it may be a bug on our end
Sorry, one more question - if you create the account and set country: GB do you still see the same issue?
Okay so I've narrowed down where they issue is by doing some testing with my own account - it looks like it only happens when you create an account and pass in individual[first_name] and individual[last_name]. Give me a bit more time to verify whether this is expected or not
This is a bug on our end - we're currently investigating the issue, but it may takes us some time. Let me know if you need to hop off/leave at any point!
Ok. Maybe it'll be faster to implement a country selector on the our side now.