#jacobarnold3333

1 messages · Page 1 of 1 (latest)

mild cargo
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Hello! How can I help?

worthy lake
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I trying to get my money but it keeps telling me that they can't create my payout

mild cargo
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Are you a developer doing things in test mode? Are you seeing an error?

worthy lake
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I'm not in test mode and on the app it says that a error has occurred

mild cargo
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Are you a developer?

worthy lake
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Yes

mild cargo
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What's the error you're seeing?

worthy lake
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That it will not let me create a payout it does not give me a error code

mild cargo
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What's the exact thing you're seeing? Can you share a screenshot?

worthy lake
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The first one is from the app and the other is website

mild cargo
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Have you contacted support?

worthy lake
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I have tried

mild cargo
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What did they say?

worthy lake
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Have not got back with me

mild cargo
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How long ago did you contact them?

worthy lake
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Like two days ago

mild cargo
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What's your account ID?

worthy lake
mild cargo
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Can you copy and paste that as text here for me?

worthy lake
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acct_1JQQ3TBkVqCe6WOW

mild cargo
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Thanks, hang on...

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Your support requests have been received and are in the queue, you'll need to wait for support to get back to you.