#ramesh12479

1 messages · Page 1 of 1 (latest)

long ice
#

Hello! What type of connected accounts do you have? Standard?

severe galleon
#

yes Rubeus standard account

long ice
#

As far as other customer information you would need to copy/manage that on your end however you see fit. Typically people create Customer objects on the platform and connected accounts to attach the Payment Methods to, but as far as keeping information in sync between those separate Customer objects that's up to you.

severe galleon
#

Thanks for quick response

#

yes we did explore the clone option, challenge is keeping information sync between platform and connected account

#

if the user is using 100+ connected account.. same card details will be duplicated in all 100 connected account.

#

problem is when card information changes such as card expired and user want to disable the card. or got a new card which needs to be updated or delete the card and update the new card

#

is there any other option?

long ice
#

No, there's no other option. Some card updates (those pushed to Stripe from the card issuer) will update all the cards on all the accounts, but if the customer wants to update details you would need to update everything on all of the accounts using your system.

#

That said, it would be quite unusual to have a single customer's card cloned to a hundred different connected accounts. You should only clone as-needed.

#

Can you tell me more about your use case and why you would clone to so many connected accounts?

severe galleon
#

we are a startup and providing chat services similar to discard for eg

long ice
#

Can you provide more information? Still not sure why a single Customer's card info would need to be cloned to hundreds of connected accounts?

severe galleon
#

sorry did not complete teh use case

#

group admin will create paid group, so who ever what to join the group need to pay the admin

#

each group admin will be seperate connected account.

#

in a common chat application users will be part of multiple groups

lament quiver
#

If you want the cards to be saved on each connected account then what @long ice already mentioned is your only option - you would have to manage the relationship between the original + cloned payment methods yourself. Are you working with Standard connect accounts?

severe galleon
#

yes karbi

#

our requirement is not to store in each connected account

#

we want to card detail in platform account and use in respective connected accounts

lament quiver
#

The problem is, with subscriptions you're making repeated recurring payments that would require the payment method to be saved on the connected account. If you don't want the payment method to be stored on the connected account at all, you should be using express/custom accounts and creating everything on the platform

severe galleon
#

ok

#

so in express / custom connected account. can we refer payment method stored in platform account?

lament quiver
#

Yes, with express/custom connect accounts you would keep payment method information on the platform and also create subscriptions on the platform. Some portion of the subscription payment would be automatically transferred to the connected account

severe galleon
#

ok

#

problem with our express / custom account

#

we have the seller and teh customer in different country, so their currency transaction will be differnt from platform currency account

#

can you help me understand how this works when we go with platform account