solibe1-connect | Stripe Developers | Page 1

white cradle Sep 14, 2021, 4:37 PM

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Hello! Can you give me some more details - what kinds of connect accounts are you dealing with, and how are the onboarding (through an account link?)

silk citrus Sep 14, 2021, 4:56 PM

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Yes we have implemented the api to our website and when user enter their email they get connected.stripe link to create their stripe account to share revenue

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But the problem is they can’t choose any country except us

white cradle Sep 14, 2021, 4:57 PM

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What kinds of connected accounts are you working with?

silk citrus Sep 14, 2021, 5:00 PM

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It’s custom

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As you can see in the circle i can’t change the country

white cradle Sep 14, 2021, 5:12 PM

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Gotcha - give me a few minutes to look into this some more

silk citrus Sep 14, 2021, 5:26 PM

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Thank you so much

white cradle Sep 14, 2021, 5:30 PM

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Do you have an account creation request I can take a look at? I believe I know what the issue is, but seeing the request will help me confirm

white cradle Sep 14, 2021, 5:51 PM

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I believe the issue is that you've specified capabilities with account creation - when you do this, a country is needed (pulling from the default if none is set) and locked in because the capabilities can change depending on which country is selected. If you would like your users to select their own country, I'd suggest you collect this at the same time when you collect their email or you remove the capabilities from the account creation request

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