#andrewviera-account

1 messages · Page 1 of 1 (latest)

north wasp
glass python
#

We were shut down for unreasonable concerns

#

And we aren't sure if we can keep the account coinnected

#

We are doing $30k days in revenue

north wasp
#

It's on a case-by-case basis, so I don't have any general guidance. The best I can suggest is that you raise this to the folks at support (https://support.stripe.com/contact) since I don't have the power to look at account-specific details

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

glass python
#

It is an urgent matter and I have already done that

#

They aren't responding

#

Can you give me your team's phone number please for me to call

north wasp
#

Unfortunately, all the contact options we have are the ones listed in https://support.stripe.com/contact (we don't have a phone number). I'm really sorry that you haven't gotten a response yet - if you send over an account ID (acct_xxx) I can flag it and maybe get you a response faster, but that's the limit of what I can do

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

glass python
#

acct_1J8JDPDHzqyY7gMp

#

Is the account ID

#

@north wasp

north wasp
#

Thanks for sending that over! I'll make sure to flag that with the support team over here, so hopefully you can get a response faster