#glosur-connect-email

1 messages · Page 1 of 1 (latest)

zinc mason
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hello, one sec

paper reef
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🙏

tight haven
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Hey Glosur, could you please clarify if you are referring to the email field within the account object? Would just like to confirm as you referenced mail which is not a part of the account object.

paper reef
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yeah I'm talking about the email field, sorry for the typo

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The one you can see on this screenshot

tight haven
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Great! Would you be able to share the account ID of an account that returns null for the email field, so that we may take a closer look at the account?

paper reef
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acct_1JPrCxJedlYQ1srh

tight haven
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Thank you for your patience while we dug into this. Based on what we are seeing, this is expected behavior.

It appears that you’re retrieving the a Connect account that is a live account, from a platform account that is in test mode. In this scenario we don’t return fields containing PII, such as the email address.

paper reef
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Mmh ok

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Anyway to make my account a test account ?

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I'm havng hard times with this test/live flag with the accounts, ngl