solidtea-connect-accounts | Stripe Developers | Page 1

barren ibex Sep 10, 2021, 1:27 PM

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I'm not sure what you mean to achieve here, can you provide an example of what you'd expect to do?

rancid imp Sep 10, 2021, 1:29 PM

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Yes

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My client's customers are health practitioners

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Some of them work together and share an account for payments

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If it's just a single practitioner, we use the Stripe Python SDK to create a new express account and the frontend sdk so they do their onboarding

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However that does not offer the ability to use an existing connect account

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Say I'm practitioner A's colleague

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and practitioner A already has a Connect express account

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is there any sort of interface that would allow practitioner B to connect to their express account?

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Or say practitioner A already has an express account they use for another app

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would there be a way to reuse that account?

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I'm aware this could be handled fully at the app level, but I'm wondering if Stripe offers an interface that could make this feature implementation easier on our developers

barren ibex Sep 10, 2021, 1:35 PM

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For the case with an account they use for another app/platform no, that's separate by design and unrelated to your platform

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Looking into the case of an existing account to share for your platform

rancid imp Sep 10, 2021, 1:36 PM

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Makes sense

barren ibex Sep 10, 2021, 1:46 PM

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SO there is no native affordance for this, they'd need to be using the same email/phone for stripe to detect it

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but on your app side two users could share credentials (email, password) for your app, and then you provide dashboard access via Login Links:
https://stripe.com/docs/connect/express-dashboard

Integrating with the Express Dashboard

Express provides its own account management and reporting features for users, built into a Dashboard hosted by Stripe.

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So you're managing the authentication layer that allows for shared access

rancid imp Sep 10, 2021, 1:47 PM

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ok but say they use the same email/phone

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I mean there's no way to do that prior to know which account to connect to

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what I mean is currently, in test mode, if I create a new express account and use the same email and phone they show up as two separate accounts

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because another account had to be created to even begin the onboarding flow

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is there no way to retrieve an account id based solely on email/phone and maybe the app id?

barren ibex Sep 10, 2021, 1:54 PM

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no, but in this case you might want to collect the email before creating the account and onboarding. that would allow you to check for existing accounts in your system and direct them to login instead of creating a new account.

rancid imp Sep 10, 2021, 1:54 PM

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yes that is fair

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that's what we were planning on doing if there was no other way

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thank you for asssistance

barren ibex Sep 10, 2021, 1:55 PM

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https://stripe.com/docs/connect/express-accounts#create-account

Using Connect with Express accounts

Express enables your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe will handle onboarding, account management, and identity verification for your platform.

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np!

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i think that approach will lead to the best experience -- it will allow you to guide the user to contact their existing account admin for access etc

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"another person at your practice..."

rancid imp Sep 10, 2021, 1:57 PM

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yes you're right that is a good point

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However I feel like if they were to be offered to link an existing account upon entering existing email/phone number during onboarding it could streamline the process

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I understand it would require to expend the current architecture of the Stripe platform and it is far from a priority for you

barren ibex Sep 10, 2021, 2:04 PM

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I think existing account emails are detected in live onboarding, but i'm having trouble testing that right now to confirm

rancid imp Sep 10, 2021, 2:08 PM

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oh

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that would change everything

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Please keep me updated on that

barren ibex Sep 10, 2021, 2:15 PM

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sit tight, will try to confirm

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yep, when i try to onboard with an existing email i get pushed to log in to that account insted

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so you have two flow options available to you

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i still think it makes sense to manage this in your app, but that's your choice

rancid imp Sep 10, 2021, 2:51 PM

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ok so

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I've gone throught that flow to log into an existing account in test mode

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but after logging in it still has me do the whole onboarding flow regardless

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is it because it's test mode?

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and if so then would it mean that in live mode that second account_id references the first one ?

barren ibex Sep 10, 2021, 2:55 PM

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yea in test mode this is different because everyone used test@example.com

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so it wouldnt work very well

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to have to generate unique emails

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not sure what you mean by reference, but there's no mapping to the account they log in to, you just end up with an incomplete express account that doesnt onboard

rancid imp Sep 10, 2021, 3:08 PM

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I see

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so they'd need to "onboard" by logging in every time

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and I wouldn't have any feedback from Stripe letting me know that they've logged into an existing account is that correct?

barren ibex Sep 10, 2021, 3:10 PM

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correct -- i really suggest trying to check emails in your system first if this is a common user experience/path

rancid imp Sep 10, 2021, 3:13 PM

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Thanks for this thorough explanation

#solidtea-connect-accounts