rpoulose-statement-descriptors | Stripe Developers | Page 1

dusk summit Sep 10, 2021, 1:02 PM

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hey there, can you share an example payment created after you made that change that's not showing what you expect?

unborn wigeon Sep 10, 2021, 1:10 PM

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Please find attached screenshot of an example charge. I've redacted some of the details

dusk summit Sep 10, 2021, 1:11 PM

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can you copy the payment intent id here? like pi_1234

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or an API request ID when you created it: https://stripe.com/docs/api/request_ids

Stripe API reference – Request IDs

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

unborn wigeon Sep 10, 2021, 1:14 PM

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pi_3JY3sHD4siJYPQuY1PimJv5Y is the Payment Intent Id

dusk summit Sep 10, 2021, 1:16 PM

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thanks!

dusk summit Sep 10, 2021, 1:33 PM

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The piece that's using the previous name is coming from the connected account, where you have not updated the descriptor

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and you're making the charge on_behalf_of the other account

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https://stripe.com/docs/connect/statement-descriptors

Set statement descriptors with Connect

Learn how statement descriptors work for charges with Connect.

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The customer’s statement uses the connected account’s static component for the following charge types:

Destination charges with on_behalf_of

unborn wigeon Sep 10, 2021, 1:35 PM

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Thank you so much for looking into this!

dusk summit Sep 10, 2021, 1:39 PM

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np! does that get you the info you need to make the necessary change?

unborn wigeon Sep 10, 2021, 1:43 PM

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I think it does. Just waiting to find the connected account settings. I might not have the required permissions. I'll confirm if it works.

unborn wigeon Sep 10, 2021, 2:09 PM

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Just checked and changing the descriptor in the connected account works

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thank you

dusk summit Sep 10, 2021, 2:10 PM

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awesome, glad that's got you sorted 🙂

#rpoulose-statement-descriptors