daimyotoan-account-link | Stripe Developers | Page 1

queen vortex Sep 10, 2021, 5:38 AM

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@frank widget the account link is one time use only, after your user clicked it or the link expired, your user will be automatically redirected to refresh_url

The recommendation is that in your refresh_url, you should regenerate the link and redirect your user there

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see the comment here https://stripe.com/docs/api/account_links/create?lang=go#create_account_link-refresh_url

Stripe API reference – Create an account link – Go

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

frank widget Sep 10, 2021, 5:42 AM

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right after receiving the account link, user click on it (1st time) but still redirect to refresh_url

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is the link need to be opened from the same device where we call api to generate it ?

queen vortex Sep 10, 2021, 5:43 AM

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Do you have an example? you can create a link and I can test

frank widget Sep 10, 2021, 5:43 AM

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ok. let me create it

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https://connect.stripe.com/setup/s/PZIj79FX4Zfg

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this link i just created and haven't opened yet

queen vortex Sep 10, 2021, 5:48 AM

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Yes, it was redirectly. what is your code to create this?

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Let me test it on my own account as well

frank widget Sep 10, 2021, 5:49 AM

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hold on, let me check with my backend colleague

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this is my postman call

queen vortex Sep 10, 2021, 5:52 AM

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Yeah, I am not able to reproduce the issue using my testin gaccount

frank widget Sep 10, 2021, 5:52 AM

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if you need to have the test secret key, i can provide it

queen vortex Sep 10, 2021, 5:52 AM

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what is the expired_at?

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can you paste that value here?

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i think that might be a timestamp before now

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meaning it is possible you are creating an expired link

frank widget Sep 10, 2021, 5:53 AM

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is it mandatory to input expired time ?

queen vortex Sep 10, 2021, 5:53 AM

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nope.

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can you share the JSON body by pasting it here

frank widget Sep 10, 2021, 5:54 AM

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i thought it is optional and Stripe will auto give it a number

queen vortex Sep 10, 2021, 5:54 AM

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it is optional

frank widget Sep 10, 2021, 5:57 AM

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{
"object": "account_link",
"created": 1631253451,
"expires_at": 1631253751,
"url": "https://connect.stripe.com/setup/s/W2RqGQXvnfQw"
}

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this is new response

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expires_at is still valid

queen vortex Sep 10, 2021, 6:00 AM

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yeah, strange, let me check. and test again since your account is a standard account acct_1JXMmxRQaJyZM2sF

frank widget Sep 10, 2021, 6:01 AM

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yes, it's standard account

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even more strange if i open it using my web browser (on same machine call api creation link), then it works

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but if i send it to you or other devices and open it, then it's error

queen vortex Sep 10, 2021, 6:07 AM

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it works for my testing account for standard as well.

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interesting

frank widget Sep 10, 2021, 6:07 AM

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can you create the link with you account and send here

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maybe if i open it (different machine) it will get error

queen vortex Sep 10, 2021, 6:08 AM

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"url": "https://connect.stripe.com/setup/s/f7eZ4gmQPmxZ"

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just created one

frank widget Sep 10, 2021, 6:08 AM

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i got redirect to example.com 😄

queen vortex Sep 10, 2021, 6:08 AM

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whaaaat

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ok... let me check; i have never seen this

frank widget Sep 10, 2021, 6:09 AM

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let try to create the link in 1 device, then open it in another device

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i guess you will get the error

queen vortex Sep 10, 2021, 6:26 AM

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Sorry, I was pulled into another thing, Let me check with the team.

frank widget Sep 10, 2021, 6:28 AM

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sure

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take your time

queen vortex Sep 10, 2021, 6:53 AM

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yeah, I can reproduce this issue with my phone and with one my teammate, but I could not find the rational or design doc on why we are doing this. and this is new to me too. I will need to check with the owning team which is currently offline

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do you mind writing to our support so that you will get a definitely follow up

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or you can come back to this channel and my team will follow up with you and you can point them to this thread

rustic wraithBOT Sep 10, 2021, 6:54 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

queen vortex Sep 10, 2021, 6:54 AM

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^ this is the support link

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@frank widget it seem that if you wrap the url in a link like

<a href="https://connect.stripe.com/setup/s/xxxxx"> Click here to onboard</a>

and you click it, it will work regardless of the machine

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I guess we have some clever ways to prevent user from using the raw URL

frank widget Sep 10, 2021, 7:16 AM

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ok. what is xxxx value ?

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is it connected account id that we want him/her to go to onboard flow ?

queen vortex Sep 10, 2021, 7:17 AM

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or that is the uRL generated from account link create api,

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that is just a place holder

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e.g. "url": "https://connect.stripe.com/setup/s/VoqXbsYBwa4X"

frank widget Sep 10, 2021, 7:31 AM

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i don't get your point

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how can we redirect user to open the onboard link and complete their info ?

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that's what we want

queen vortex Sep 10, 2021, 7:32 AM

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I mean do you have a website?

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you can simply create a page on your site which have a link button allowing your connected account to click on

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instead of sending them the URL directly, you send them your web page containing a link instead.

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Does that make sense?

frank widget Sep 10, 2021, 7:33 AM

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no. our user is using mobile app

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and from mobile app, we make a button "Complete Stripe info", from that button we will create onboard link then open the web view for them to continue

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that's our flow

queen vortex Sep 10, 2021, 7:36 AM

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yup, that should work; i think as long as it is not direct link click, it will work since the link generate and link consumption is on your users' phone which running your application.

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You should test it and let me know if that does not work

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I think here the only thing it does not work is when you directly message your user the link

frank widget Sep 10, 2021, 7:37 AM

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queen vortex You should test it and let me know if that does not work

i've tried this. let me give you the detail flow

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our user is using app and click the mentioned button
that calls our BE api, where it will call Stripe api to create account link
the created onboard link will be returned to our user app.
user app open a webview with that link

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at the step4, we get the error as i mentioned

queen vortex Sep 10, 2021, 7:42 AM

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yeah... sorry, there must be something I am missing here. do you mind writing in and when we can follow up with you once we get an answer for you?

frank widget Sep 10, 2021, 7:42 AM

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sure. i'll describe it in the support ticket

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🙂

queen vortex Sep 10, 2021, 7:42 AM

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or you can hang out here and I will update you as soon as I have some answers

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🤔 strange ...

frank widget Sep 10, 2021, 7:44 AM

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sure

#daimyotoan-account-link