#ny-payout

1 messages · Page 1 of 1 (latest)

fallen mantle
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Can I check how did the customer sent money to the custom account?

wispy nebula
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yes, I am using charge api for that

fallen mantle
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But generally speaking, the money flows like this

customer card -> your platform balance --> your connected account balance -> your connected account's bank account

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when the charge is performed, the money will appear in the balance and it won't immediately move to the connected account's actual bank account.

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in Stripe's term moving from balance to bank account is called payout, from charge to payout, it might take a few days, this is called payout schedule

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depends on your account region, the waiting time varies

wispy nebula
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I have one customer in stripe and the other one is the custom account, Customer send money to the custom account but I Want to hold the money into the custom account, and then user want money and withdrawal than send money into actual bank account.

fallen mantle
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user want money and withdrawal than send money into actual bank account.
you mean your connected account want to withdraw the money they received?

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You control the payout of your custom connected account; you can put your custom connected account into manual payout; upon your custom account's request, you do a manual payout by calling stripe API

wispy nebula
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let me look into this

wispy nebula
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Stripe Customer -> Send Money To Connected Account (But Here, Default actual bank credited). I Want to hold the money into the connected account. If the user wants money then money sends from connected to the actual bank account.

fallen mantle
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can you share a screenshot on what you mean by send money to connected account?

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are yo doing something on the dashboard?