hierror-react-native | Stripe Developers | Page 1

wispy osprey Sep 8, 2021, 7:40 PM

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hey there, taking a look, but can you summarize here?

keen atlas Sep 8, 2021, 7:45 PM

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sure! basically i'm always having the Card details not complete error after navigating through my app for a little while and going back to the payment screen to make the payment. we are using a closed source library for navigation, so unfortunately i can't share a repo with the code. 😓

wispy osprey Sep 8, 2021, 8:38 PM

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Oh wow that sounds frustrating, sorry about that :/

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have you tried the suggested changes regarding initStripe or the direct parent StripeProvider?

keen atlas Sep 9, 2021, 1:23 AM

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yes, i have tried all the suggestions and none of them worked.

wispy osprey Sep 9, 2021, 2:47 AM

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OK thanks -- I've reached out internally to the parties that can help debug this at the next level. Other instances of this we've seen so far have been helped by those approaches, most recently the closely structured provider

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It may be difficult without the ability to share your code -- have you tried reproducing this in a simplified app without the closed source navigation?

keen atlas Sep 9, 2021, 12:56 PM

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no, unfortunately i think this issue is related to the interaction between our navigation library and stripe-react-native. thus, i believe the only path would be to debug this issue together with one of you.

wispy osprey Sep 9, 2021, 1:03 PM

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hello again!

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that's fair, and i'm trying to help align those resources for you, but just for informing that debugging are you able to reproduce the result without that navigation?

keen atlas Sep 9, 2021, 1:14 PM

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hello! i haven't tried to reproduce this bug without using the navigation library.

rocky kettle Sep 9, 2021, 1:20 PM

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Hi @keen atlas can we catch up tomorrow? Would you be able to meet around 10-11:00 UTC?

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In the meantime, can you say which exactly library for navigation do you use?

keen atlas Sep 9, 2021, 1:27 PM

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do you mean 10 am or 10 pm? we are using a internal navigation library inside a wrapper component that renders websites and mobile apps, but i can probably explain it better to you tomorrow.

rocky kettle Sep 9, 2021, 1:28 PM

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10am

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yeah this is very important fact 😄

keen atlas Sep 9, 2021, 1:29 PM

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haha

rocky kettle Sep 9, 2021, 1:30 PM

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I am not sure if I am able to help you and adapt library for custom navigation solution but I can try at least

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I will DM you tomorrow

keen atlas Sep 9, 2021, 1:31 PM

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ok, no worries if it ends up not working 🙂

#hierror-react-native