#kristineannmon_api

1 messages · Page 1 of 1 (latest)

molten gyroBOT
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peak spade
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But, when attempting to update the bank account or PayID details of a PayTo payment method, the API callout was successful, but the new details provided are not reflected.

Hey! So just to clarify, you are saying that after the requests are made, the updated Payment Methods dont reflect the latest details?

req_CHR1nYXJlKUGvv;

  • Updates: account_number, bsb_number
  • Payment Method ID: pm_1TZl8TDXH4GWtJC8bvqplY2b

req_LiFO6E7qRR3mrF:

  • Updates: pay_id
  • Payment Method ID: pm_1TZlABDXH4GWtJC8aCAlUIfu
coarse escarp
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Yes, that's correct.

molten gyroBOT
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Hello @coarse escarp, we have sent you a direct message, please check it at https://discord.com/channels/@me/1507253342492164137

  • 🔗 The message has instructions on how to grant read and write access to your Stripe Dashboard for our Developer Support team, in order to help you more effectively.
peak spade
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Could you grant me access to your dashboard to check these payment methods out? I have sent you a DM

coarse escarp
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Done @knotty garden.

peak spade
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Thanks! do give me some time to look into this!

coarse escarp
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Sure! Take your time.

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Hi @peak spade, I have 2 more request IDs that were executed through the Postman API callout.
Bank account details: req_AN9KoDPpY34JCD
PayID: req_qfVBny3rbgOnkp

peak spade
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Hey, this might be a bug, I tested it out on my end and the Payment Method is not updated.

molten gyroBOT
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Hello @coarse escarp, we have sent you a direct message, please check it at https://discord.com/channels/@me/1507253342492164137

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
peak spade
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Could I get you to write in to my team -  I will be dropping you a DM on how you can do that, and we can take it from there. I will be raising this issue with our internal engineering team

coarse escarp
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Okay, sure!

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Done @peak spade. Is there a way to get the support case ID so that we can track and/or follow up the issue?

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