#vitodursopettersson_best-practices

1 messages ¡ Page 1 of 1 (latest)

bronze kelpBOT
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primal geode
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Hello
I don't believe there's a way to require the Tax ID in Customer Portal as far as I know.
let me double check though

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Have you enabled "Tax ID" under Customer Information?

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I don't know if there's a way to force it though

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I think it's separate from adding a payment method

manic thistle
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Yep, i have that, but it's not mandatory

primal geode
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Yeah I don't think there's a way to "require" it within Customer Portal.
Are you using no-code customer portal OR are you integrating via the API?

manic thistle
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no-code

primal geode
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Gotcha. I don't believe there's a workaround for this unfortunately

manic thistle
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I was thinking of putting an expiration date on the trial, but through the custom portal they can cancel the end and renew it, and then proceed with the payment without tax ID