#whaley248_error
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mild lintel
hi there, looking into this now
that mandate (mandate_1TWOypLDJ1v8wRiyR6yIf5DX) became inactive at 2026-05-13 01:07:13 UTC. when a mandate becomes inactive, Stripe will send a mandate.updated webhook event you can listen to in order to respond when this occurs. in this case, that event was evt_1TWRGXLDJ1v8wRiy6yRvKOsR
granite ember
So that mandate expired within a day of being created? We want to support OffSession recurring ACH payments (outside a Stripe subscription), and it could be days/weeks between the payment method being added and the 1st charge for permits... How can we ensure the mandate is still active/does not need to re-add the payment method with updated mandate?
or did the failed payment intent (pi_3TWRGILDJ1v8wRiy2MbrTLJ3) cause the mandate to expire?