#left-hitd_api

1 messages · Page 1 of 1 (latest)

thin patioBOT
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reef flame
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hello! do you have an example Checkout Session ID (the ID will have the prefix cs_ ), and is this for a successful Checkout Session where the customer has made payment?

versed whale
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sorry for late response
both success and expired checkout session would stuck in here

reef flame
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okay, can you share a Checkout Session ID so that I can take a look at how you're implementing this? It's odd that for success page it's not redirecting

versed whale
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let me find one

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cs_test_a1aZySsZ2gc21vMXrtprXmYDY2Fbo3hPEhHKFuGqoEAmYFbZN4CL0xkeUP

reef flame
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so I see you've already written in via a ticket about this, and like what my colleague mentioned, there isn’t a built-in way to automatically redirect a customer when an embedded Checkout Session expires.

Now, you mentioned that for successful payment, it isn't redirecting as well. I see you are using Embedded Checkout. Can you share the link to your site where we can see the Element and reproduce the issue? Please share the test login credentials (if any) and steps to navigate to the page where the Element is displayed.

versed whale
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for success it's rare case, but mostly on expires, if currently there's no built in way to handle this, then I will warn user about the potential issues after a specific time

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thanks for helping