#venkata-rohith-pesal_stripe-app-review-reqs
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- venkata-rohith-pesal_stripe-apps-oath-flow, 2 days ago, 10 messages
hexed grove
Hello 👋
The app review process is intended to be interative, when required. If your app is not accepted initialy you will receive a report of the fixes required. We publish our guidelines for app review requirements here: https://docs.stripe.com/stripe-apps/review-requirements
Making sure your app addresses each point will ensure you are in a good state to submit for review
sharp sorrel
Thank you, that is really helpful. We will go through the review requirements page carefully before submitting. Appreciate the guidance.
hexed grove
Great. Happy to help 🙂
We also have this guide for publishing to the marketplace: https://docs.stripe.com/stripe-apps/publish-app
You likely have already seen it but it's good to review both together
sharp sorrel
Thanks for the docs, we have a question about the pricing section in the app listing. Our users pay us directly through our own platform - we handle all billing outside of Stripe. The Stripe App install is just the step where the user connects their Stripe account to our platform. Should we select Free here since we are not charging through the Stripe marketplace, even though our platform itself is a paid service?
hexed grove
Are you using the connection through the stripe app to collect money from your customers or is that handled outside the Stripe app?
Is the installation of the Stripe App what initiates the charging for your customers?
sharp sorrel
No, we do not use the Stripe App connection to collect money from our customers. Our customers pay us separately through our own billing system outside of Stripe. Installing the Stripe App does not trigger any charge - it simply connects the user's Stripe account to our platform so we can read their data. So we should select Free, correct?
hexed grove
I think so but, to be 100% clear, that is not an area where my team has much familiarity.
sharp sorrel
Understood, thank you. Just to confirm our understanding — the Paid subscription option in the listing means Stripe itself would collect a fee from users when they install the app, correct? Since we handle all our billing outside of Stripe, we will go with Free. Just wanted to make sure we are not missing anything.
hexed grove
This isn't something I can provide advice on but, as far as I know, Stripe would not handle collecting the fee. My understanding is that use of the Stripe App would require a Subscription that the App Developer would manage
I realize it can be more difficult to work with but, for these type of questions where it's not about the actual code of the Stripe App and the Stripe APIs, you can get more authoritative answers from our Support team here: https://support.stripe.com/contact
sharp sorrel
Sounds good, thank you!