#dmp_unexpected
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- dmp_error, 5 days ago, 14 messages
elder cave
Sure, can you share an example payment ID (pi_xxx)?
storm compass
pi_3TWohxAEe78dpQ720mQBwdU5
and
pi_3TWoG4AEe78dpQ721PqBL2fz
pi_3TWjYpAEe78dpQ720tcCXrFK
elder cave
pi_3TWoG4AEe78dpQ721PqBL2fzis an insufficient funds declinepi_3TWohxAEe78dpQ720mQBwdU5failed CVV check – customer likely input wrong details and bank decided to declinepi_3TWjYpAEe78dpQ720tcCXrFKis just a generic decline. They'd need to speak with their bank
So nothing really specific to your integration, just payment declines which can and do happen
storm compass
okayy, thanks
elder cave
You can self-serve this by looking at the network_decline_code property on the Payment Intent, which maps here: https://stripe.com/resources/more/a-complete-list-of-decline-codes#list-of-card-decline-codes
