#john_api

1 messages ¡ Page 1 of 1 (latest)

glass groveBOT
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hazy dome
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Hi there, I'll look now

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What level of failure are you listening for on? For example, do you listen for payment_intent.payment_failed or only charge.failed? It looks like there were delivery problems for the charge.failed events.

minor pollen
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Hi @hazy dome
we are listening for charge.failed event. A lot of other failed events for the same customer got registered, though.
There are some that did not which is a bit confusing

hazy dome
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These are well beyond our retention period and I'm looking to see what information we still have about why the delivery failed