#mclowrider_api

1 messages ¡ Page 1 of 1 (latest)

empty steppeBOT
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bold blaze
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yes you can't vod the invoice because the payment is in pending state req_r2SD6XYdebCmcu

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You need to wait untill the SEPA is completed then you need to proceed with a refund to the customer

clear gale
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Are there any cases with a SEPA pm where it can be cancelled? Another agent said sometimes it can, but not always. Depending on the state with the bank. Is that accurate?

bold blaze
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Yes correct.

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You can cancel it sometimes depending on the bank transation status

clear gale
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Is there a way to simulate that in test mode?

bold blaze
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but if you get an error from Stripe API, that means you can nolonger cancel it. You need to wait untill it completes and then refund the customer

bold blaze
clear gale
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Ok. We didnt realise that the invoice cannot be voided either

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We thought from what was said by the agent that its the Payemnet Intent we may struggle to cancel

bold blaze
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if the PaymentIntent was generated from the Invoice, then this applies to the invoice too yeah

clear gale
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You cannot cancel PaymentIntents created by invoices.

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Didn't we realise the above was the case?

bold blaze
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What you mean exactly sorry ?

clear gale
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Does that mean we shouldn't even attempt to cancel the payment intent?

bold blaze
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You'll get an error if you try to cancel an invoice's PaymentIntent, you need to void the Invoice

clear gale
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We got this message "You cannot cancel PaymentIntents created by invoices." when we tried to cancel the PI

bold blaze
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why you want to cancel the PaymentIntent of a given invoice ?

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You should just void the correspondig invoice

clear gale
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I spoke to an agent on here, and that's what they advised.

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I was told voiding the invoice prevents future attempts, but the current payment intent also needs to be cancelled.

bold blaze
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but the current payment intent also needs to be cancelled.
No you can't cancel the PaymentIntent of an invoice, you'll get an error

clear gale
bold blaze
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Apologize for the confusion but you can't cancel a PaymentIntent of an invoice.

clear gale
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So, all we need to do is void the invoice? And if that succeeds, then that's all we need. If not, wait, then refund, right?

We should completely ignore the payment intent attached to the invoice.

bold blaze
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So, all we need to do is void the invoice? And if that succeeds, then that's all we need. If not, wait, then refund, right?
Yes and yes.

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We should completely ignore the payment intent attached to the invoice.
Yeah voiding the invoice is enough.