#seline_docs
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hey there ๐ I'm afraid we're not able to help with questions about disputes here in Discord, so you will need to reach out to our support team: https://support.stripe.com/?contact=true
you mentioned that there was an issue with the "Contact support" button - I'd recommend trying the link above directly, but let me know if you have trouble
My bad! I just realized the chat was open to the Assistant. Nothing seem to happen (no visual feedback) when you click the button while the chat is open. Also it wasn't clear that the Assistant will eventually be able to redirect you so you can connect with a human,
But I finally talked to the Assistant and now awaiting a call from Stripe
So user error (by me). Problem solved ^^