#gambl0r_unexpected
1 messages · Page 1 of 1 (latest)
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- gambl0r_unexpected, 4 days ago, 39 messages
Hi alex
hello! can you share the request ID of the Account Session creation so that I can take a look at the connected account, and the parameters passed in for the Account Session? The request id will have the prefix req_ : https://support.stripe.com/questions/finding-the-id-for-an-api-request
hmmm, ^ is for the account creation, I'm looking more specifically for the request to create the Account Session : https://docs.stripe.com/api/account_sessions/create
apologies, could it be this? req_eOLQED0GYDzxjC
ah yep, that's the one!
give us a while to take a look and see if we can reproduce the issue
thanks
In this Required verification information doc:
Additional information on the individual
Depending on the situation, you might need to collect a scan of an ID document to enable payouts. That can happen if Stripe can’t verify the individual or if there are possible concerns about sanctions.
The ID verification is required when Stripe can't verify the individual. It's likely that the information provided can't be verified before the final submission (it'll take a while for verification), so it only prompted later at the summary page.
so there's no way to force it during the onboarding flow?
Currently, there is an invite-only feature for Identity Document Additional Verifications: https://docs.stripe.com/connect/additional-verifications/identity-document. I'd recommend following the steps in the doc to check whether the access is available to your account.
checking, thanks
I only need individual.verification.document to be in the onboarding flow, not individual.verification.additional_document
I see, it seems the only way to force it during onboarding is by using the invite only feature individual.verification.additional_document
I'll contact sales to request an invite. Thanks for your assistance