#yogen_code
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Hi there! Can you share a serial number for the terminal? I've seen a similar report for device V660p-A, which was due to its 2gb of ram not being enough
Sure, 713-348-635
I've got it working for now using WebView OkHttp request interception, proxying the WebView’s network layer through the shouldInterceptRequest method so the app’s HTTP stack handles every request instead of the WebView’s own net stack. But I'm not sure if this is the correct approach though as I'd first have to differentiate between the type of device (Verifone/S700/S710) before intercepting.
Hmm, can't find that serial number on our side. Do you know the specific device model and hardware specs (specifically the amount of RAM)?
Verifone V660P with 2 gigs of RAM: https://stripe.com/gb/terminal/v660p
Nevermind, I did find the serial number on our side. Yeah, that's the same model that was reported to have the same error. It's an older version of the V660P that we started with and used for private preview but are no longer supporting moving forward. We are using the Plus A variant of the V660P for public preview and GA. This device runs a newer version of android and has more resources such as 4g of ram. So you will need to replace the device with the newer variant
Can you share a link to the newer variant, or guide through how I can one. Do I just go through our account handler?
Btw, like I said, I did get it working with request interception, so I'm trying to understand if it is indeed a simple ram issue
Yes, you can let your account handler know about this issue and they can handle it. I can ask internally to verify about the RAM issue, but the other reported case did clearly recommend changing the device for full support
Interesting, okay, I'll get in touch with our account handler. Thanks for your help
No problem, happy to help!
Quick question, is Plus A variant the newer one? I ask because when I run Build.MODEL on my device, I get back "V660p_A" instead of "V660p"
My understanding is the Plus A is the newer one, with a model of v660p_a_plus and 4GB of RAM. The report with the same issue you described was for model V660p-A, which is consistent
I see, thanks for clearing that up.