#xdrag0n_error
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urban comet
Can you share the request ID (req_xxx) of the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
If the error was thrown in Stripe hosted onboarding page, the screenshot of the error will be helpful.
native citrus
this ? req_Ld0smKKvz5y9jP
even after uploading docs it still show as this
this is the authoriser (me) registered with ACRA , idk why it couldnt verify
urban comet
Is this in hosted onboarding page? How did you get to this page?
native citrus
onboarded already its at the business tab
but this is sandbox (test env), data must be accurate as real one also ?
urban comet
I'm unable to get to "Proof of authorization" step in my own Singapore sandbox account. This channel is for technical integrations such as API. We don't have necessary expertise for the onboarding requirements in Sandboxes. Can I suggest you writing to Support https://support.stripe.com/contact, so that they can check how to get this field verified in Sandboxes?
native citrus
sure, thanks anyways