#nour_api
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atomic ridge
We have Stripe Global Payouts enabled on our account and are successfully sending cross-border OutboundPayments via the Stripe Dashboard (USD from a GB Financial Account ā AED to a UAE bank account). However, when we attempt the same payment via the v2 API (POST /v2/money_management/outbound_payments), we receive:
"Cross border or multi-currency payout is currently unsupported."
We also need the OutboundPayment Quote endpoint (POST /v2/money_management/outbound_payment_quotes) to lock the FX rate before executing, but that endpoint returns 404 across all preview API versions. Please confirm: (a) what account-level configuration is required to enable cross-border outbound payments via the API, and (b) why the Quote endpoint is returning 404 for our account.
- Related Request IDs
Successful Dashboard payment (proof the corridor works): obp_65Ud3sUdM5MsbHABVC016P1p3OReE9Bb8LvZBc3W3uiEQy
Failed API attempt ā cross-border rejected: req_v23uh8Zuxy1pKP08H
Failed API attempt ā quote endpoint 404: req_v2VIG3SYmtv9RQkcG
3) What I Have Already Attempted
Confirmed the recipient account (acct_1TThd3DKYz1CcOs1, UAE, individual) has bank_accounts.
Confirmed the payout method (aeba_61Ud5jdew68BCac5P16Ud5aPSj8CJx5XoN0FqZVo8OFs, Mashreqbank AE, IBAN ā¢ā¢ā¢ā¢1937) has usage_status.payments = eligible, supported_currencies = ["aed"], and enabled_delivery_options = ["wire"].
Sent the OutboundPayment API request with delivery_options.bank_account = "wire" (matching the successful dashboard payment shape) ā rejected with invalid_fields / Cross border or multi-currency payout is currently unsupported.
Tried with and without to.currency = "aed" ā same error.
Tried the Quote endpoint (POST /v2/money_management/outbound_payment_quotes) with API versions 2026-04-22.preview, 2026-03-25.preview, and 2025-12-15.preview ā all return HTTP 404 "The API method cannot be found."
Verified our Financial Account (fa_65UXLrvPSXeejyW4hGL16P1p3OReE9Bb8LvZBc3W3uiR6W, GB, USD balance) is open and active.
lavish crater
Hi there,
give me a moment to look through this
atomic ridge
Take your time
lavish crater
Ok, I looked at req_v23uh8Zuxy1pKP08H and from what I can see it failed because it is a UK based merchant. This would be a feature that need to be enabled on your account which support can help you with: https://support.stripe.com/?contact=true
Regarding the other question about /v2/money_management/outbound_payments, from what I found so far is that this endpoint is currenlty still in development and not available. But that is only what I can see. If you reach out to support about the first issue, they might also have additional information about the current state of the outbound payments api
atomic ridge
What exactly should I tell the support?
lavish crater
Tell them that you reached out to us here on discord. We confirmed that the merchant account and financial account is UK based. For UK based accounts, this feature is generally available through the Dashboard, but when using the API it needs to be enabled on the merchant account.
atomic ridge
Thank you so much.
lavish crater
No problem. Always happy to help
atomic ridge
One final question
My stripe balance has USD and my benficiary having USD bank account in UAE, do I still need to pay stripe the FX fees or stripe can just send the money in USD as he is having USD bank account as well?
lavish crater
Well, we are no experts in fees etc. We are more the technical experts. So I would recommend asking this the support too. However, what I can tell is that FX fees only apply when you have currency conversion, which in this case doesn't seem to happen. However, you might still have cross-border payout fees etc.
But that is just my understanding, I would recommend verifying this with the general support team, who have a much better understanding in fees and payout settings.
Also when I look at the information you shared payout method (aeba_61Ud5jdew68BCac5P16Ud5aPSj8CJx5XoN0FqZVo8OFs, Mashreqbank AE, IBAN ā¢ā¢ā¢ā¢1937), it shows supported_currencies = ["aed"]. In that case USD is not supported. The receipient would need a separate payout method in this case.
atomic ridge
Thanks for clarifying. You're right that the current payout method only supports AED.
To confirm my situation: my Stripe Financial Account is USD only, and I will not be funding any other currency wallets. The supplier's bank (Mashreqbank UAE) can hold both USD and AED accounts ā these are separate IBANs.
My question is: if I ask my supplier to give me their USD IBAN at Mashreqbank and add it as a new payout method in Stripe, will Stripe accept a USD payout method for a UAE recipient? If yes, the transfer would be USD ā USD with no conversion and no FX fees.
By the way, this iBAN ending with 1937 IS A USD IBAN (but from a UAE bank)
If Stripe does not support USD payout methods for UAE recipients (i.e., forces AED for AE accounts), then what are my options to avoid FX fees while keeping only a USD wallet?
lavish crater
I would recommend asking these specific questions the support team. They can verify with the product team which payout settings are available and when and where fees will apply. This is outside the scope of what we can offer here as support unfortunately.
atomic ridge
Thank you, sorry to disturb you.
lavish crater
No problem. Sorry I can't be more of help
atomic ridge
No worries, you are perfect. Have a great day!
lavish crater
Thank you! You too!!