#rony455_api
hoary etherBOT
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crude axle
hi there, sorry, we can only provide support in English on this server. if you need support in your language, you can reach out to our main support channel at https://support.stripe.com/?contact=true
last summit
Ok, I’m experiencing an inconsistency between the data shown in the Stripe Billing Portal and the data returned by the API.
After updating a subscription by setting cancel_at_period_end = true, the Billing Portal immediately reflects that the subscription will be canceled at the end of the billing period. However, when retrieving the subscription via the API (Subscription.retrieve), the cancel_at_period_end field still returns false and never updates, even after waiting up to an hour.
crude axle
thanks, looking into this now
last summit
Ok
crude axle
what you're seeing is likely related to flexible billing mode subscriptions in the Billing Portal. these use cancel_at rather than cancel_at_period_end. we document this here: https://docs.stripe.com/billing/subscriptions/billing-mode/compare#cancellations-in-the-customer-portal
hoary etherBOT