#brian_webhooks-connect

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vapid escarpBOT
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jagged crypt
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Hi there! Can you please share your account ID (acct_xxx123) so I can take a look?

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Do you have the timeframe for when your webhook was disabled?

cinder arch
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acct_1NT6a2Kj3S38VarR

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last night around 6pm

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PST

jagged crypt
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thank you for the account ID. which webhook endpoint (we_xxx) was accidentally disabled?

cinder arch
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we_1NkZJKKj3S38VarRO4Zfv75b

jagged crypt
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I see that's the live mode Webhook Endpoint on your Account. The last Event that I can see live mode on your account is evt_1TR2fHKj3S38VarRwsjevHpP from April 27. All Events emitted from your account can be viewed on the Workbench section of your Dashboard under Events (https://dashboard.stripe.com/acct_1NT6a2Kj3S38VarR/workbench/events). You can also use the Stripe API to List all Events (going back up to 30 days).

cinder arch
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do connected account events also flow to here?

jagged crypt
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This webhook endpoint is configured to listen to Events from Connected Accounts. Currently you do not have any Webhook Endpoints set up to listen for Events from your Platform Account.

cinder arch
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hmm that's strange then, we definitely have events

jagged crypt
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Can you provide more information? Are these Events emitted by your Platform Account or one of your Connected Accounts? Any Event IDs would be helpful for further investigation.

cinder arch
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for example evt_1TTad8LSjldrfSDyK1hTfUYM

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this is emmitted by a connected account

jagged crypt
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apologies, the last Event I found was from your platform account, not one of your connected accounts. still looking into this

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For each Connected Account you'll need to call List All Events with the Connected Account set in the Stripe-Account header. I know this is inconvenient, but this is the only way you'll be able to retrieve all undelivered events that were missed when your webhook endpoint was disabled.

vapid escarpBOT
lethal jacinth
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brian_webhooks-connect

cinder arch
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got it. thanks for the confirmation

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is there a good way to redrive events programmatically?

lethal jacinth
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No, the best approach is to ingest them on your end as you list those Events

cinder arch
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ok thanks

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Question about the UI. is there a way to view events from a connected account? the link from above is for the platform account and shows no events. when I query for a connected account event, nothing shows up, even if i open up the webhook events tab from a connected account page

lethal jacinth
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I don't fully grasp what you are asking unfortunately but I don't touch the Dashboard much. You might want to talk to our support team