#jan-vdh_unexpected

1 messages ยท Page 1 of 1 (latest)

tame fableBOT
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little aurora
light lantern
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hey there ๐Ÿ‘‹ thanks for flagging this

when you say you didn't manage to reproduce, was the redirect successful for you? did you try in live or test mode?

little aurora
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I started one payment flow in the morning where I was able to reproduce this behavior (pi_3TTfdlRqVdMQzre712LHHMOZ) on live, but if I try it again at the moment it seems to work fine

light lantern
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I see - thanks for confirming

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checking some logs on our end which may take a few minutes

little aurora
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sure, no rush on this! it's not breaking our system, it's just a bit weird ๐Ÿ˜†

light lantern
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yeah for sure! looking at the logs, I see that the redirect URL was configured correctly for that Checkout Session, so it looks like this was a transient issue on PayPal's side

it looks like the raw React Server Components (RSC) payload was rendered as plain text for some reason

the fact the redirect to paypal.com succeeded means the issue occurred on PayPal's infrastructure, not Stripe's - the fact that it is now working correctly suggests a fix was deployed from their side, though I'm surprised we didn't receive more reports of this!

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if you're able to reproduce again, or if the issue reoccurs, then we can definitely follow up from our side, but for the moment I think it's safe to say this was a transient PayPal-side issue

little aurora
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can we leave the chat open in case i can reproduce it later?

light lantern
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we do need to close/lock threads after around ~30mins if not active, but you can always open a new thread again later if you need

we'll be able to refer back to this thread for context

tame fableBOT