#kt_dashboard-invoice-bug
sour perchBOT
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opal bane
Hi 👋
Unfortunately we aren't experts in the dashboard here. We focus on coding integrations with Stripe APIs. That being said, I took a look at one of my test Invoices and I was able to see a single log along with a link for the Workbench logs.
Can you describe more what you are seeing?
If you have an Invoice ID I can check for relevent logs and events
meager oracle
hmm okay, thanks for taking a look - this is a live mode invoice, activity section populated as expected but this test mode invoice has nothing in the events section
opal bane
I can't use dashboard links. Can you please provide the IDs for these two examples?
meager oracle
test mode - in_1TT43jAFQUUIWEfk0F8QDkhe
live - in_1TTPsaAFQUUIWEfkYoBoRITX
opal bane
Thanks, taking a look now
Okay seeing 6 events for the Live Invoice. For the Test invoice I am seeing 7 events and two related API requests (Finalize and Pay requests).
So the events and Logs are existing on this Invoice.
I need to request your permission to be able to see the Test Invoice in your dashboard. Is that something you'd be okay with?
meager oracle
yep
sour perchBOT
Hello @meager oracle, we have sent you a direct message, please check it at https://discord.com/channels/@me/1500907965019066429
- 🔗 The message has instructions on how to grant read and write access to your Stripe Dashboard for our Developer Support team, in order to help you more effectively.
opal bane
Okay, taking a look
Alright, that is clearly broken. When I open the dev tools and look at the requests to list the Events associated with this Invoice, it returns 7 separate events on the Invoice and 5 from related objects.
meager oracle
yesss indeed, thanks, felt like I was going crazy talking to support lol
not sure if it broke as part of building the new Activity section or when test mode just got updated to act more like a sandbox but figured someone on one of those teams should know, not sure if that's something you can do
opal bane
So I will file an internal case to flag this to the team that owns this particular UI. Unfortuantely, you will need to resume your chat with Support to ensure you get a follow up.
When you chat with Support, tell them you spoke with an engineer on Discord and that there is an internal ticket for this bug. You just need to be updated on the progress in that ticket.
meager oracle
perfect, thank you!!
opal bane
They should be able to link your support case with that ticket so any updates are propagated automatically
meager oracle
sweet, thanks for looking into it and adding a ticket, have a good day!
opal bane
You too!