gambl0r_docs | Stripe Developers | Page 1

hazy oreBOT Apr 30, 2026, 11:53 AM

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gambl0r_api, 3 days ago, 7 messages

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gentle cedar Apr 30, 2026, 11:56 AM

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Hi Glo

hard tendon Apr 30, 2026, 11:56 AM

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hey there 👋 could you share the ID of the account that you tested this with please?

hazy oreBOT Apr 30, 2026, 11:57 AM

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gentle cedar Apr 30, 2026, 11:57 AM

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acct_1TRsTRAZUIBzPlVE

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and apologies, the docs link should've been for accounts v1, but the same issue applies

hollow plover Apr 30, 2026, 11:59 AM

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hi! I'm taking over this thread.

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and apologies, the docs link should've been for accounts v1, but the same issue applies
the account you share is a v2 account.

gentle cedar Apr 30, 2026, 12:00 PM

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ok, my mistake

hollow plover Apr 30, 2026, 12:05 PM

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here's the creation request you made, where you set the identity.business_details.id_numbers: https://dashboard.stripe.com/acct_1SzQbXAZUI76sFuK/test/logs/req_v2DKCYpUzcomsAYyq

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unfotunately I cannot see the value you set. are you sure you set 111111111?

gentle cedar Apr 30, 2026, 12:07 PM

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yes, I capture the value prior to onboarding and then exclude the field during onboarding. I store the value in my internal database and also set the metadata to the value

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ahh I see the issue, the ABN field in Australia is 11 digits, that's 9. I've entered 11 digits

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is there a number I can use that is an 11 digit number to create the mismatch? The form I use to capture the ABN prior to onboarding only accepts 11 digits

hollow plover Apr 30, 2026, 12:11 PM

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ahh I see the issue, the ABN field in Australia is 11 digits, that's 9. I've entered 11 digits
nice catch!

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is there a number I can use that is an 11 digit number to create the mismatch?
all test numbers are listed on the test page you shared

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and I don't see an 11 digit number there

gentle cedar Apr 30, 2026, 12:13 PM

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ok. It's just that there will never be a scenario where an ABN is not 11 digits so it would be good to have test numbers that match the length for the country that it's being tested in

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actually, I could just start the onboarding, then send an API request to change it to 111111111

hollow plover Apr 30, 2026, 12:14 PM

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true, but this is just for test mode, so you could manually make an API call to the create account endpoint with any arbitrary ID number.

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actually, I could just start the onboarding, then send an API request to change it to 111111111
yes that should also be possible

gentle cedar Apr 30, 2026, 12:14 PM

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great news. thanks for your assistance

hollow plover Apr 30, 2026, 12:14 PM

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happy to help 🙂

gentle cedar Apr 30, 2026, 12:19 PM

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just tried this, got this response

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curl https://api.stripe.com/v1/accounts/acct_1TRsTRAZUIBzPlVE \ -u sk_test_redacted: \ -d "company[tax_id]=111111111" { "error": { "code": "tax_id_invalid", "doc_url": "https://stripe.com/docs/error-codes/tax-id-invalid", "message": "ABN numbers must be 11 characters long", "param": "company[tax_id]", "request_log_url": "https://dashboard.stripe.com/acct_1SzQbXAZUI76sFuK/test/workbench/logs?object=req_ThgO5caUiSLjRF", "type": "invalid_request_error" } }

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and I also can't change it in the dashboard of the connected account because it requires an 11 digit number

hollow plover Apr 30, 2026, 12:21 PM

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interesting... having a look!

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wait your API request is setting company.tax_id, but it should be identity.business_details.id_numbers based on the doc you shared.

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hum, actually not sure about this, since you are directly calling the account V1 endpoint which does use company.tax_id.

gentle cedar Apr 30, 2026, 12:39 PM

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I tried the following also

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curl -X PATCH https://api.stripe.com/v2/core/accounts/acct_1TRsTRAZUIBzPlVE \ -u sk_test_redacted: \ -H "Content-Type: application/json" \ -H "Stripe-Version: 2026-04-22.dahlia" \ -d '{ "identity": { "individual": { "id_numbers": [ { "value": "111111111" } ] } } }' <html> <head><title>403 Forbidden</title></head> <body> <center><h1>403 Forbidden</h1></center> <hr><center>nginx</center> </body> </html>

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looks like the first command is correct though based on the response

hollow plover Apr 30, 2026, 12:42 PM

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for a test, could you replace type: "au_abn" by us_ein, since this number should be 9 digits long (like in the doc)?

gentle cedar Apr 30, 2026, 12:44 PM

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no because the business account is set to Australia, I can't change it in the dashboard even

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as in the stripe connect account business details is set to Australia and can't be changed

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it seems company.tax_id relates to whatever the correct format is for the connected account's business country

hollow plover Apr 30, 2026, 12:52 PM

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hum... not sure how to solve this. give me a few minutes...

gentle cedar Apr 30, 2026, 12:53 PM

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no worries

hazy oreBOT Apr 30, 2026, 1:01 PM

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spice sky Apr 30, 2026, 1:08 PM

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👋 taking over for my colleague. Let me catch up.

gentle cedar Apr 30, 2026, 1:08 PM

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hi tarzan, no worries

hazy oreBOT Apr 30, 2026, 1:19 PM

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Hello @gentle cedar, we have sent you a direct message, please check it at https://discord.com/channels/@me/1499399800414670978

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

spice sky Apr 30, 2026, 1:21 PM

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@gentle cedar let me know when you've already created the ticket

gentle cedar Apr 30, 2026, 1:23 PM

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I've used the link but it just takes me to Help & Support

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I'm logged in, tried exiting sandbox mode and using the link again, same thing

spice sky Apr 30, 2026, 1:23 PM

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it should open up the Stripe Assistant

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on the Help & Support page

gentle cedar Apr 30, 2026, 1:25 PM

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the assistant opens and has what looks like the default text:

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Let's get you connected to a Stripe support agent. Is this issue related to your current Platform account, or associated connected accounts?

spice sky Apr 30, 2026, 1:26 PM

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yes just answer the questions

gentle cedar Apr 30, 2026, 1:27 PM

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would this be classified as a platform issue or connected account issue? apologies for asking, I don't want to enter the incorrect response

spice sky Apr 30, 2026, 1:27 PM

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your own account

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the platform

gentle cedar Apr 30, 2026, 1:28 PM

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got it, thanks. done

spice sky Apr 30, 2026, 1:29 PM

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we will get back to you once we have some updates directly in the case

gentle cedar Apr 30, 2026, 1:29 PM

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thanks for your assistance

#gambl0r_docs

Hello @gentle cedar, we have sent you a direct message, please check it at https://discord.com/channels/@me/1499399800414670978