#marius_code

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still trench
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Why this? bcz i need to send money to driver every monday and i have completed the onboarding process also then why this ?

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Hello anyone is there

earnest badger
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Hi there, thanks for waiting.

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Has your connected account completed onboarding? They can only start accepting payments once the they sumbit the necessary docs and complete the onboareding process.

still trench
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Has your connected account completed onboarding?
yes, i have completed this then after its shwoing this. but from where they can share the doc. bcz as per the on onboareding process they asking phone number address account details and then website thats it i did't see the document page

earnest badger
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How did you connected account onboard? are you using express onboarding?

still trench
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yes

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using this url

earnest badger
still trench
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open now

earnest badger
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The URL is already consumed by discord.

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Anyway I just checked the connected account acct_1TPdan18tyXHBhn3 and this account hasn't completed the onboarding.

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You'll want to go through the onboarding and complete the process

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You still need to complete onboarding even in test mode / sandbox

still trench
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yes, i know thats why i am sending this url and base on that.when they are doing onboarding its open this page.

earnest badger
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Yes this is the onboarding. In test mode/sandbox you can click on the "Use test phone number" to quickly get started

still trench
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yes, i have complete all the steps in this after that when i click on connected account and this user account its show me below things. its sawing action required but how the driver get to know this. bcz its show into my account.

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and this

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and i am sending the notification for onboarding process

earnest badger
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It seems the individual information wasn't collected during the onboarding. Did you skip it?

earnest badger
still trench
earnest badger
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Sorry but I can't write code on behalf of users.

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But I can tell you the problems that I found so that you can fix accordingly,

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On line 239, your code assume the account onboarding can be finished immeidately after the account is created on line 200. This is not possible as account onboarding requires human interaction where your user need to submit necessary documents as required.

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