#austinw_unexpected

1 messages ¡ Page 1 of 1 (latest)

steady plumeBOT
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left roost
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Hi there!

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Let me see what you can do with the portal configuration

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but, to be clear, canceled is a terminal state so a Subscription (as in the specific sub_123) can't be reactivated

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Yeah, it looks like we only allow updates and cancellation in the Customer Portal - see the Customer Portal Configuration's features in the api reference

amber harness
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Perfect, this is what we expected, but we wanted to make sure. I'm assuming the most "efficient" way to have the intended outcome would be to create a separate payment link for said subscription and have our API direct customers to that link instead of the customer portal, correct?

left roost
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Yeah, if you need it to be durable or else you could do hosted Checkout to prevent proliferation of Payment Links if you care about that

amber harness
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Makes sense. Thank you for the help!

left roost
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Yep!